Support

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Have a question, found a bug, or want to suggest a feature? Email us and we’ll get back to you as soon as we can:

Frequently asked questions

How does the App work?

JapanWords teaches Japanese vocabulary with flashcards. Each section has 20 new words, followed by a 20-question quiz. Score 20/20 to unlock the next section. A spaced-repetition system brings words back for review at the right time.

How do I remove ads?

Open Profile → Remove Ads and subscribe. The “Remove Ads” subscription is billed yearly and hides all ads while it is active.

How do I cancel my subscription?

On your iPhone, go to Settings → Apple Account → Subscriptions, select JapanWords, and cancel. You’ll keep access until the end of the current billing period.

I bought Remove Ads but still see ads. What now?

Open Profile → Restore Purchases. Make sure you are signed in with the same Apple Account you used to purchase. If it still doesn’t work, email us.

How do I reset my progress?

Go to Profile → Reset progress. This clears your learning data on the device and cannot be undone.

Can I change the app’s language?

Yes. The interface is available in Turkish, English, and German. Change it in Profile → Learning language.